mccullough-agency

Are You Getting Enough Nutrients on GLP-1 Medication?

Thu, 23 Jul 2026 06:00:06 GMT

What the Latest Research Says About GLP-1s, Nutrition Gaps, and Getting Enough of What Matters

If you're using a popular GLP-1 medication like Ozempic, Zepbound or W egovy for weight loss, it's important to be mindful of your nutrition, because you're probably eating significantly less than you used to. A recent review found that total caloric intake dropped by 16% to 39% in patients taking a GLP-1.

These medications help you feel full faster, so you eat less, which can lead to significant weight loss. But that same reduced appetite has a downside: it can mean you aren't taking in enough of the essential nutrients your body needs to stay healthy.

Some people taking GLP-1 medications say they don't feel hungry, skip eating for most of the day, or have just one large meal in the evening. And plenty of people on these drugs never change the kind of food they eat — they simply eat smaller amounts of the same less-healthy choices. The result is fewer calories and less variety, which is a recipe for missing key nutrients.

What the Latest Research Shows

This isn't just anecdotal. A narrative review published in Clinical Obesity in early 2026 pooled six studies covering more than 480,000 adults with diabetes, obesity, or both who were taking GLP-1 drugs. The researchers concluded that nutritional deficiencies should be considered "a common consequence" of GLP-1 therapy, and that doctors should monitor patients accordingly.

A few highlights from that research:

Vitamin D deficiency was the most common problem, affecting about 13.6% of participants after 12 months of treatment in the largest study.
Iron deficiency (around 3.2%) and B vitamin deficiency (around 2.6%) also showed up, along with anemia tied to poor nutrition (about 4%).
Deficiencies tended to worsen the longer people stayed on treatment — more were diagnosed at 12 months than at 6 months.
In a smaller study that tracked detailed food diaries, the gaps were striking: many participants fell short on calcium, nearly two-thirds didn't get enough iron, and almost none met the recommendation for vitamin D.

It's worth noting these findings come largely from observational data, so they show a strong association rather than ironclad proof of cause and effect. Still, the pattern is consistent enough that nutrition deserves real attention while you're on these medications.

What Happens When You Don't Get Enough

Falling short on nutrients can show up in ways that are easy to write off as "just part of losing weight," but shouldn't be ignored:

Fatigue and dizziness — often linked to low iron, low calorie intake, or not drinking enough fluids.
Muscle loss — too little protein can lead to a progressive loss of muscle mass and strength. This is a real concern on GLP-1s, since rapid weight loss can include muscle, not just fat.
Digestive issues like constipation — frequently a sign of too little fiber and water.
Hair and skin problems — a common downstream effect of overall undernutrition.

What to Eat and Drink for Balanced Nutrition

Even when your appetite is low, the right food choices go a long way toward preventing these problems. The key is quality over quantity: with fewer bites to work with, each one should count. Aim to build meals around protein, healthy fats, whole grains, and plenty of fruits and vegetables.

Protein

Lean meats (chicken, turkey)
Fish and seafood
Eggs
Plant-based proteins like beans, lentils, tofu and soy products
Low-fat dairy (yogurt, milk, cheese)

Fiber

Whole grains (oats, quinoa, brown rice)
Vegetables (broccoli, carrots, spinach, kale)
Fruits (apples, oranges, berries)
Nuts, seeds and legumes

Healthy fats

Avocados
Nuts and seeds
Olive oil and other plant-based oils
Fatty fish (salmon, tuna, mackerel)

Hydration

Water (aim for 8–10 glasses a day)
Low-calorie drinks (herbal tea, unsweetened beverages)
Nutrient-dense drinks like low-fat milk or soy milk
Limit sugary sodas, excess caffeine, and alcohol

Additional Tips for Staying Healthy

Listen to your body. Fatigue, muscle loss, or constipation can all be signs that you're not getting enough nutrients or fluids.
Don't skip meals entirely. Going without food all day can lead to malnutrition over time, even if you're not hungry.
Consider meal replacement shakes or bars if your appetite is very low — they can help you hit your protein and vitamin targets when whole meals feel like too much.
Add a daily multivitamin and supplements if your doctor recommends it. Given how often vitamin D, iron, and B vitamins come up in the research, this is a reasonable conversation to have.
Keep moving. Light to moderate exercise — especially walking and resistance training — helps preserve muscle and enhances the benefits of the medication.
Ask about bloodwork. If you've been on a GLP-1 for several months, periodic lab checks can catch a developing deficiency before it causes symptoms.

GLP-1 medications can be a powerful tool for weight loss and metabolic health. Getting the nutrition piece right is what helps you feel strong and energized along the way — not just lighter on the scale.

How to Get Financial Help for Medicare

Wed, 15 Jul 2026 06:00:23 GMT

State and Federal Options to Lower Your Costs

Paying for health care on a fixed income is hard. Even with Medicare, the premiums, deductibles, drug costs, and copays add up fast.

Here's the good news. Several federal and state programs help people with Medicare cover these costs. The problem is that many people who qualify never apply. Some don't know the programs exist. Others assume they earn too much. That assumption can cost them real money.

The programs below can lower your premiums, cut your drug costs, and help you avoid gaps in care. It's worth a few minutes to see what you might qualify for.

How Medicare and Medicaid Work Together

Medicare is the federal health insurance program for people 65 and older, plus some younger people who have disabilities.

Medicaid is a joint federal and state program for people with limited income and resources.

Some people qualify for both. They're called "dual eligibles." If you have both, Medicare pays first for the services it can cover. Medicaid may help with your Medicare premiums, deductibles, and copays, along with some services Medicare doesn't cover, like long-term care.

Many dual eligibles join a special kind of Medicare Advantage plan called a Dual Eligible Special Needs Plan (D-SNP). These plans coordinate your Medicare and Medicaid benefits in one place.

Eligibility rules vary by state. To find out if you qualify, contact your state Medicaid office or your local State Health Insurance Assistance Program (SHIP).

Medicare Savings Programs

If you are enrolled in Medicaid, you may be eligible for one of the Medicare Savings Programs, which are some of the most valuable forms of help and are often overlooked. These state-run programs help pay some or all of your Medicare Part A and Part B costs if your income and resources are limited.

There are four programs:

Qualified Medicare Beneficiary (QMB) offers the most help. It can cover your Part A and Part B premiums, deductibles, coinsurance, and copayments. If you're in QMB, providers generally can't bill you for services Medicare covers. If you get a bill anyway, tell the provider you're in the QMB program. Additionally, if you are an eligible QMB and qualify for full Medicaid benefits, you may benefit from the QMB+ program, in which Medicaid covers services not covered by Medicare, such as long-term nursing home care or personal care services.
Specified Low-Income Medicare Beneficiary (SLMB) helps pay your Part B premium. It's for people whose income is a little above the QMB limit.
Qualifying Individual (QI) also helps pay your Part B premium. Funding is limited each year and goes out first-come, first-served, so apply early.
Qualified Disabled and Working Individual (QDWI) helps pay the Part A premium for certain people with disabilities who went back to work.

Income and resource limits for these program vary by state. If you qualify for #1 - #3 above, you automatically qualify for Extra Help with your drug costs.

Extra Help With Prescription Drugs

Extra Help (also known as the Low-Income Subsidy, or LIS) lowers or eliminates what you pay for Medicare drug coverage (Part D). That includes your premium, deductible, and the cost of each prescription.

You qualify automatically if you already have any of these:

Full Medicaid coverage
Supplemental Security Income (SSI)
A Medicare Savings Program

If you are not enrolled in any of those three programs, you must meet income and asset limits to qualify (per the Social Security Administration):

For individuals in 2026, the annual income limit is $23,475 and the resource limit is $18,090.
For married couples in 2026, the annual income limit is $31,725 and the resource limit is $36,100.

Income includes wages, alimony, annuities, self-employment income, pensions, rental income, Social Security benefits, veterans benefits, and worker’s compensation. It doesn’t include assistance from others to pay for household expenses, disaster assistance, earned income tax credit payments, home energy assistance, housing assistance, medical treatment and drugs, scholarships and education grants, Supplemental Nutrition Assistance Program (SNAP) benefits, or victim compensation payments.

Resources include money in bank accounts, stocks, bonds, and retirement accounts. They don't include your home, one car, up to $1,500 for burial costs, a burial plot, or personal belongings. Limits can change each year, so check the current numbers on Medicare.gov before you apply.

The savings from Extra Help can add up. In 2026, people with Extra Help pay no monthly premium and no deductible for their drug plan. They pay no more than $5.10 for each generic drug and $12.65 for each brand-name drug. Once their out-of-pocket drug costs reach $2,100 for the year, they pay nothing more for covered drugs.

If you are not enrolled automatically, you can apply any time at SSA.gov/medicare/part-d-extra-help. When you apply, Social Security can start a Medicare Savings Program application for you at the same time.

One more thing worth knowing. Even if you don't qualify for Extra Help, the $2,100 yearly cap on out-of-pocket Part D drug costs applies to everyone with a drug plan in 2026.

State Pharmaceutical Assistance Programs

Some states run their own State Pharmaceutical Assistance Programs (SPAPs). These help residents pay for prescriptions, Part D premiums, or other drug costs.

Programs differ a lot from state to state. Some give direct financial help. Others help you coordinate benefits with your Part D plan. Not every state has one. To find out, ask your local SHIP or visit go.Medicare.gov/spap.

Help From Drug Manufacturers

Many drug companies offer Patient Assistance Programs for people who meet certain requirements. These can lower the cost of specific medications. You can search for programs at Medicare.gov.

Help With Long-Term Care

Here's something that surprises a lot of people. Medicare generally does not pay for long-term custodial care, like an extended nursing home stay. Medicaid is the main payer for those services.

Depending on your state and your finances, Medicaid may help cover:

Nursing home care
Assisted living services
In-home caregiving and home health aides
Community-based long-term care

Medicaid long-term care rules are complex. Many families get help from an elder law attorney, a Medicaid planner, or their local Area Agency on Aging before they apply.

Where to Get Free Help Applying

There are a lot of resources out there to help you navigate the application process. Free, unbiased help is available from:

Your State Health Insurance Assistance Program (SHIP)
Your state Medicaid office
Your local Area Agency on Aging
Social Security, for Extra Help
BenefitsCheckUp from the National Council on Aging
A licensed Medicare insurance agent like us

Many people are eligible who may assume they earn too much to qualify. When in doubt, apply. Even a little help with premiums or prescriptions can save you hundreds, sometimes thousands, of dollars a year.

This article is for general educational purposes only and is not legal, tax, or financial advice. To confirm whether you qualify and get the most current information, contact the official sources listed above or reach out to our office. We're glad to help you explore your options.

Medicare and Skin Cancer Prevention: What Screenings Are Covered?

Wed, 08 Jul 2026 06:00:00 GMT

Understanding Coverage for Skin Exams and Care

Skin cancer is the most common type of cancer in the United States, and the risk increases with age. Years of accumula ted sun exposure can raise the likelihood of developing skin cancer, making prevention and early detection especially important for Medicare beneficiaries.

Many people are surprised to learn that Medicare's coverage for skin cancer screenings is different from its coverage for other preventive services like mammograms, colonoscopies, and lung cancer screenings. Understanding what Medicare does—and does not—cover can help you make informed decisions about your skin health.

Does Medicare Cover Routine Skin Cancer Screenings?

In general, Medicare does not cover routine skin cancer screenings for people who do not have symptoms or signs of skin cancer. Unlike certain preventive screenings that are specifically listed as covered Medicare benefits, routine full-body skin exams for screening purposes are not included among Medicare's preventive services.

This means that if you schedule a dermatologist appointment solely for an annual skin cancer screening and have no symptoms or concerns, Medicare may not pay for the visit.

When Does Medicare Cover Skin Exams?

While Medicare does not generally cover preventive skin cancer screenings, it does cover medically necessary evaluations when there is a concern about a specific skin condition or abnormality.

Medicare Part B typically covers visits to a doctor or dermatologist when you notice symptoms such as:

A new mole or skin growth
A mole that changes in size, shape, or color
A sore that does not heal
A spot that bleeds, crusts, or itches
Any unusual skin change that raises concern

In these situations, the appointment is considered diagnostic rather than preventive, making it eligible for Medicare coverage.

What Tests and Treatments Are Covered?

If your doctor identifies a suspicious lesion, Medicare generally covers medically necessary testing and treatment.

Covered services may include:

Dermatology consultations
Skin biopsies
Laboratory analysis of tissue samples
Surgical removal of cancerous lesions
Treatment of precancerous lesions such as actinic keratoses
Radiation therapy when medically necessary
Certain chemotherapy medications and treatments

Under Original Medicare, Part B typically covers 80% of the Medicare-approved amount after your deductible is met, leaving you responsible for the remaining 20% unless you have supplemental coverage.

The Importance of Skin Cancer Awareness

Although Medicare may not cover routine screenings, that does not mean skin checks are unimportant. The American Academy of Dermatology and many cancer experts emphasize that early detection is one of the best ways to improve treatment outcomes.

The three most common forms of skin cancer are:

Basal Cell Carcinoma

The most common type of skin cancer. It often appears as a pearly bump, a pink growth, or a sore that doesn't heal.

Squamous Cell Carcinoma

Often develops on sun-exposed areas such as the face, ears, neck, and hands. It may appear as a scaly patch, wart-like growth, or persistent sore.

Melanoma

Less common but more dangerous because it can spread quickly. Melanoma often develops in or around a mole and may show changes in color, shape, or size.

How to Perform a Skin Self-Check

Since Medicare beneficiaries may not receive routine screening coverage, regular self-examinations can play an important role in early detection.

Experts recommend looking for the ABCDE warning signs of melanoma:

A – Asymmetry: One half of the spot does not match the other.
B – Border: Edges are irregular, ragged, or blurred.
C – Color: Multiple colors or uneven coloring.
D – Diameter: Larger than about 6 millimeters (roughly the size of a pencil eraser).
E – Evolving: Changes in size, shape, color, or symptoms.

Don't forget to check often-overlooked areas such as the scalp, ears, back, feet, and between the toes.

Tips for Preventing Skin Cancer

Prevention remains the best defense against skin cancer. Consider these simple habits:

Wear broad-spectrum sunscreen with SPF 30 or higher.
Reapply sunscreen every two hours when outdoors.
Wear protective clothing, hats, and sunglasses.
Seek shade during peak sunlight hours, typically between 10 a.m. and 4 p.m.
Avoid tanning beds.
Monitor your skin regularly and report concerning changes to your doctor promptly.

Recap

Medicare generally does not cover routine skin cancer screenings for individuals without symptoms. However, Medicare does cover medically necessary evaluations, diagnostic testing, biopsies, and treatment when a suspicious skin change is present.

The key is to stay vigilant. Regular self-checks, sun protection, and prompt attention to unusual skin changes can help detect skin cancer early, when treatment is often most effective.

How to Have a Safe Fourth of July Celebration

Mon, 29 Jun 2026 17:51:02 GMT

Simple Safety Tips to Help Protect Your Family, Friends, and Property During Your Fourth of July Festivities

Fourth of July is one of America's favorite holidays and it's a time to enjoy Independence Day with your family and friends.

Unfortunately, every year more than 11,000 people are sent to the emergency room for fireworks-related injuries, and in a typical year about eight to 10 people are killed by fireworks.

On top of that, fourth of July fireworks start an average of 18,500 fires every year, including 1,300 structure fires, 300 vehicle fires, and 16,900 outside fires, according to the National Fire Protection Association.

But you can take steps to protect your family and your property so that you don't have to be one of those statistics. It all comes down to common sense and respecting the power of the fireworks.

Mind the Sparklers

Usually these are known as "kiddie" fireworks, but you may be surprised to know that they cause one-quarter of the house fires and emergency room fireworks injuries on Fourth of July.

Sparklers are best handled by people aged 12 and older. Children younger than 12 require extreme supervision.
Everyone handling sparklers should wear closed-toe shoes, and not flip-flops or sandals, to protect their feet from sparks.
Keep a bucket of water to place sparklers in after they finish sparkling; they are still hot and dangerous.

Adult Supervision

Always have an adult vigilantly supervise fireworks activities and never allow children to play with or ignite fireworks.

Keep a Safe Distance from Your Home

If you are going to use fireworks at home, be sure you're lighting them in a safe area. A “safe area” means away from homes, buildings, trees, and bushes.

If your gutters have accumulated leaves, pine needles, or other flammable material, clean them before using fireworks near your home. If you're leaving town for the holiday, ask a neighbor to keep an eye on your house.

Be Prepared for the Worst

If you set off fireworks, keep a bucket of water handy in case of malfunction or fire. A fire extinguisher should be kept nearby in case of an emergency, especially if you are lighting fireworks on your street.

Follow Instructions

Always follow instructions for lighting fireworks. If fireworks malfunction, don't relight them! Douse and soak them with water, then throw them away. Also, never ignite fireworks in a container, especially one that is glass or metal.

Stay Away from Others

Don't aim fireworks at other people. They can cause severe injury.

By taking a few simple precautions and using common sense, you can enjoy a fun, memorable, and safe Fourth of July while helping protect your loved ones, your neighbors, and your property.

Rethinking Your Soft Drink Habits

websitehelp@agencybloc.com (Agency Bloc) — Tue, 01 Jul 2025 15:35:31 GMT

As the summer sun beckons and thirst levels rise, it's tempting to reach for a cold, fizzy beverage. But before you pop open that soda can, consider this: your drink choice has long-term implications for your health.

The Hidden Risks in Your Glass

A comprehensive study by the International Agency for Research on Cancer (IARC) analyzed data from over 451,000 individuals across 10 European countries over a 16-year period. The findings revealed that consuming two or more 250 ml glasses of soft drinks daily—whether sugar-sweetened or artificially sweetened—was associated with a higher risk of all-cause mortality compared to those who drank less than one glass per month.

Delving deeper:

Artificially Sweetened Beverages : Individuals consuming two or more glasses daily had a 26% higher risk of death compared to those who consumed less than one glass per month. Specifically, there was a 52% increased risk of death from circulatory diseases.
Sugar-Sweetened Beverages : Those consuming one or more glasses daily faced a 59% higher risk of death from digestive diseases.
All Soft Drinks : A notable association was found between soft drink consumption and increased mortality from Parkinson's disease.

Alternatives That Aren’t Any Healthier

Think fruit juice or energy drinks are a safer bet? A study involving 13,440 U.S. adults aged 45 and older found that each additional 12-ounce serving of sugary beverages, including 100% fruit juice, was linked to an 11% higher risk of all-cause mortality. Specifically, each additional 12-ounce serving of fruit juice was associated with a 24% increased risk. Watch the sugar content of iced coffee beverages and alcoholic cocktails as well.

Lifestyle Factors Matter, Too

It's essential to note that high soft drink consumption often correlates with other unhealthy lifestyle choices. The IARC study observed that individuals who drank more soft drinks typically had higher body mass indexes and were more likely to smoke. Even after adjusting for factors like diet, physical activity, smoking, and education, the association between soft drink consumption and increased mortality risk remained significant.

Refreshing Alternatives for the Season

Looking to quench your thirst without compromising your health? Here are some delightful, healthier options:

Infused Water : Add slices of citrus fruits, cucumbers, or berries to your water for a refreshing twist.
Herbal Iced Teas : Brew teas like hibiscus or mint, chill them, and enjoy over ice.
Sparkling Water with a Splash : Mix sparkling water with a splash of 100% fruit juice for a fizzy treat.
Homemade Lemonade : Use fresh lemons, water, and a touch of natural sweetener like honey or stevia.
Coconut Water : A natural source of electrolytes, perfect for rehydration.

Final Thoughts

Summer is a time for relaxation and enjoyment. By making informed beverage choices, you can savor the season while prioritizing your health. So, the next time you're reaching for a drink to beat the heat, consider these healthier alternatives. Your body will thank you!

7 Healthy Travel Tips

websitehelp@agencybloc.com (Agency Bloc) — Tue, 01 Jul 2025 15:35:31 GMT

Whether you’re planning a weekend getaway or a long-awaited international adventure, setting off on a trip is always exciting—but can also be unpredictable. That’s why preparing for the unexpected, especially when it comes to your health, is essential. Knowing what your medical coverage includes (and doesn’t) while traveling can help you stay healthy, avoid costly surprises, and soak up the unforgettable moments on your journey.

Let’s walk through some proactive steps you can take before packing your bags—from vaccinations and insurance to emergency planning and fraud protection.

1. Know What Your Health Plan Covers—And Where

Medical surprises aren’t on anyone’s itinerary—but it’s best to be prepared. Start by knowing how your insurance policy covers (or doesn’t) the region you’re traveling to.

Individual health policyholders, review your insurer’s network coverage. Some plans only cover in-network or state-specific services, while others offer broader emergency coverage or travel-specific riders. Consult your insurance agent to get help reviewing your policy.

Medicare beneficiaries, Original Medicare (Parts A & B) typically doesn’t cover medical care outside the U.S., except in limited circumstances. If you have a Medicare Advantage Plan, it may include emergency and urgent coverage abroad, but this varies by provider. Check your plan’s Evidence of Coverage or speak to your plan representative before traveling.

2. Consider Supplemental Insurance

If you're a frequent traveler or heading abroad, look into some options to help cover you. Some options include:

Travel Medical Insurance : Plans offer emergency coverage during trips outside the U.S. and tend to be affordable.
Evacuation Insurance : This covers transport to a qualified medical facility if the nearest care is inadequate. An evacuation clause is often, but not always, included in a travel insurance plan.
Medicare Supplement Insurance (Medigap) : Some Medigap policies cover emergency care abroad, typically up to plan limits and with a deductible.
Critical Illness Insurance : A lump-sum payout can provide financial flexibility in case you’re diagnosed with a covered condition like a heart attack or stroke during travel.

Be sure to read the fine print—some policies require you to be under a certain age, and preexisting conditions may not be covered. Your licensed insurance agent can help talk you through your options.

3. Keep Your Medical Info Handy

Consider using a secure health app or digital wallet to access all your health records quickly. But just in case your phone is inaccessible, bring physical copies of these important documents as well:

Your insurance or Medicare cards
Emergency contact numbers (include the country code +1 if you’re traveling abroad)
A medication list with dosages
Allergy and medical condition alerts

Pack all essential paperwork together in a waterproof sleeve in your luggage, and leave a second copy with someone back home.

4. Schedule Preventive Care Before Departure

Most insurance plans cover preventive care services like wellness visits, vaccinations, and screenings. Before your trip, check these tasks off your list:

Get vaccinated : Make sure you’re up to date on your flu, COVID-19, and tetanus shots. If traveling internationally, check the CDC recommendations for the region you’re visiting, which may include Hepatitis A/B, typhoid, or yellow fever vaccinations.

Scammers Are Targeting Grandparents—Here’s How to Stay One Step Ahead

websitehelp@agencybloc.com (Agency Bloc) — Tue, 01 Jul 2025 15:35:31 GMT

Imagine getting a call in the middle of the night from someone claiming to be your grandchild, panicked and in trouble. They say they’ve been in an accident or arrested—and they desperately need money. Your heart races. You’d do anything to help. That’s exactly what scammers are counting on.

The Federal Communications Commission (FCC) has recently issued a warning about a rise in what's known as the “grandparent scam” —a sneaky and heartless scheme targeting older adults with urgent, emotional phone calls meant to trick them into sending money.

What Is the Grandparent Scam?

These scams usually start with a phone call from someone pretending to be your grandchild (or another close relative). They’ll say they’re in trouble—maybe stuck in jail or in a hospital—and they need money fast for bail, legal fees, or emergency expenses.

To make things even more convincing, they may hand the phone off to someone pretending to be a lawyer or a police officer. And they’ll likely ask you not to tell anyone—saying it’s a “private” or “sensitive” situation.

That sense of urgency is key to the scam. It’s meant to bypass your instinct to double-check and make you act fast—before you have time to think it through or talk to someone else.

Why It Works—and Why It’s Dangerous

These calls often come late at night or early in the morning, when you’re more likely to be caught off guard. The scammer might not even say who they are—just “Grandma, it’s me”—and hope you fill in the blank for them. From there, they use that information to sound more convincing.

Some victims have been asked to send money via wire transfer, cryptocurrency, gift cards, or even in cash via courier—all methods that are difficult or impossible to trace or reverse. According to the FCC, scammers using this method have stolen tens of millions of dollars from seniors across the U.S.

Watch for These Warning Signs

If you or someone you love receives a call like this, here are some red flags that it could be a scam:

High pressure and urgency – You’re told to act immediately

Vague or strange details – They may not identify themselves clearly, or hope you’ll say the grandchild’s name for them

Unverifiable location or story – They say they’re in jail overseas or in a place where you can’t easily check on them

Unusual payment requests – Gift cards, Bitcoin, wire transfers, or cash deliveries

Calls at odd hours – Scammers try to catch you when you’re less alert

What To Do If You Get a Suspicious Call

If something doesn’t feel right, trust your gut. Here’s what you can do to stay safe:

✅ Hang up and verify – Call your grandchild or their parent using a phone number you know is theirs

✅ Talk to someone you trust – A second opinion from a friend or family member can make all the difference

✅ Don’t rely on caller ID – Scammers often “spoof” numbers to make it look like someone you know is calling

✅ Block the number – Use your phone’s settings to block suspicious calls

✅ Report the scam – Contact the National Elder Fraud Hotline at 833-FRAUD-11 and file a complaint with the FCC

What If You’ve Already Sent Money?

First of all, don’t panic—and know that you’re not alone. Scammers are incredibly convincing, and even smart, cautious people have been tricked.

Here’s what to do:

Call your bank or payment service right away – They may be able to stop or reverse the transaction if it's recent
Report it – Contact the FCC, your local police, and the FBI’s Internet Crime Complaint Center at ic3.gov
Let your family know – They can help protect you and others from future attempts

Help Protect Others, Too

The more people know about this scam, the harder it becomes for criminals to succeed. Please share this information with friends, neighbors, and especially your older loved ones. A quick conversation now could prevent a heartache later.

And remember—if you ever get a call like this and aren’t sure what to do, don’t rush. Take a breath, hang up, and check in with someone you trust. Real family emergencies don’t come with secret demands or payments via gift cards.